
The Flow by Syamsul Rijal Jamil is a game-changing guide for HR professionals, managers, and business owners. With nearly 20 years of experience in the field, Syamsul Rijal Jamil brings you a step-by-step approach to mastering workplace investigations, identifying misconduct, and conducting domestic inquiries effectively.
This reading materials is not just a guide—it’s a practical toolkit. Featuring clear, easy-to-follow flowcharts and actionable insights, The Flow simplifies complex HR processes, helping you determine whether a behavior constitutes major or minor misconduct and outlining the best steps to address it.


Ah Boy (verified owner) –
it is really the best tools for leaders like me, the step shown are very easy to use
admin –
Thank You for your support!
Daud (verified owner) –
nice packaging and good for HR
admin –
Thank You for your support!
Hidayah –
Boleh dijadikan rujukan bila HR mengalami sindrom “blur-blur”, tak tau nak buat apa. Step by step approach dalam saiz kalendar, boleh flip untuk easy reference
admin –
Terima Kasih Puan Hidayah!!! Kami happy calendar The Flow dapat memberi manfaat dan memudahkan kerja Puan.
Azman Zakaria –
Panduan yg ringkas n tepat bagi pengamal HR..boleh digunakan panduan n rujukan bagi kaedah n amalan yg betul..ringkas,tepat n mudah..terbaik
Azima –
Mudah untuk dirujuk & sangat2 membantu. TQVM SMC to develop The Flow!!!!!!!!
Fattah (verified owner) –
I use the flow calendar as guidance on issues related to staff within the companies. Also the template given really helpful for me to initiate certain documents like PIP etc.
I also ask my colleagues to use this as reference to create our Disciplinary policy
NOOR AZYAN SYAZANI BINTI MOHD YAZID –
Step by step untuk freshh HR. Sangat sesuai berpandukan kes2 di dalam mahkamah.
NOR APIZA BINTI MUSTAPA –
sangat membantu saya dalam menyediakan garis panduan/polisi untuk syarikat.terima kasih team SMC
EMMYLEZANA BINTI ABDUL LATIB –
good product. all you have to do is just flip it and walla! you get all your questions answered! the price worth the knowledge. bravo team SMC!
Nur Istikharah –
Sangat memudahkan. Insyallah kesilapan semasa menjalankan tugas tidak akan berlaku jika mengikut flow ini sebetulnya. Semoga ilmu yang dikongsi ini mendapat pahala kepada pihak penulis dan penerbit.